Privacy Police

At Manuel De San Martín | Realtor in Florida, we are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we collect, use, store, and protect the information you provide when using our website, including integration with the IDX system from MLS Stellar.

1. Information We Collect

– Personal information: name, email, phone number, city, or other data entered in contact, quote, or subscription forms.
– Technical information: IP address, browser type, visited pages, on-site behavior (through cookies and analytics tools).
– Navigation data related to properties listed via the IDX system connected to MLS Stellar.

2. Purpose and Legal Basis for Processing

We process your data based on:
– Your informed consent (when filling out forms or accepting cookies).
– Legitimate interest in providing requested real estate services or information.
– Legal obligations (where applicable).

3. Use and Data Retention

We use your data to:
– Provide information about real estate services and listings.
– Manage inquiries, appointments, or service requests.
– Send relevant content, promotions, and personalized communications.
We retain your data only as long as necessary to fulfill the purposes for which it was collected, or until you request its deletion.

4. Third-Party Services

This website may share certain navigation data with third-party services such as:
– Google Analytics
– Meta Ads
– WhatsApp Business
– CRM and marketing automation providers
– The IDX system from MLS Stellar, which may log property search activity.
All of these services operate under their own privacy policies.

5. User Rights

You have the right to request access to, correction of, deletion of, or objection to the processing of your personal data by emailing: [email protected]. We respect your rights under applicable U.S. data protection laws.

6. Data Security Measures

We implement appropriate technical and organizational measures to ensure the confidentiality and integrity of your personal data, preventing unauthorized access or improper disclosure.

7. Use of Cookies

This site uses first-party and third-party cookies for statistical analysis, content personalization, and advertising campaigns. You may configure or reject them via your browser settings or through the site’s cookie banner.

8. Policy Updates

We reserve the right to update this privacy policy at any time. We recommend reviewing this page periodically to stay informed about how we protect your information.

9. SMS and WhatsApp Communications

By submitting your information through our website, contact forms, or Meta (Facebook and Instagram) Lead Ads, you consent to being contacted by Realtor Manuel De San Martin via phone calls, SMS text messages, WhatsApp messages, and email regarding your real estate inquiries, property availability, appointments, and related services.

Message and data rates may apply. Message frequency may vary. You may opt out of SMS communications at any time by replying STOP, or request to stop WhatsApp or email communications by contacting us directly.


10. CRM and Marketing Platforms

We use trusted third-party platforms, including GoHighLevel, Meta (Facebook and Instagram), Google Analytics, and other marketing tools to securely manage inquiries, communicate with prospective clients, and improve our services.

Information submitted through our forms may be securely stored and processed within these platforms solely for the purpose of providing real estate services.


11. Cookies and Tracking Technologies

Our website uses cookies, Meta Pixel, Google Analytics, and similar technologies to improve user experience, measure website performance, personalize content, and optimize advertising campaigns.

You may disable cookies through your browser settings; however, some website features may not function properly.


12. No Sale of Personal Information

We do not sell, rent, or share your personal information, including your mobile phone number, with third parties for their independent marketing purposes.

Your information is used solely to respond to your inquiries, provide real estate services, and communicate with you regarding your requests.